Keep improving, without hiring anyone new.
A monthly hours allowance keeps what we built running, fixes issues before they cost you, and builds the next thing on your list. You get a dedicated contact who already knows your setup.
Priority follows the same three questions.
When something needs attention, we don't work through it in the order it arrived. We work through it in the order it matters.
Checked first
Anything touching invoicing, payments, or bookings gets monitored and fixed first, so nothing quietly breaks and slows down what you get paid.
Caught early
A broken automation that goes unnoticed for weeks can waste more hours than if it had never been built. We catch the drift before it costs you.
Never left waiting
Compliance and deadline-linked automations get priority checks, so a missed reminder doesn't turn into a missed obligation.
Three things, covered by your monthly hours.
One allowance, no separate invoices for every small fix or question.
We watch what is live
We keep an eye on everything already built for you and catch issues before they affect your business, not after.
Stay working as things change
Things change. New staff, new tools, new rules. We keep everything working as your business moves, without you needing to ask.
Keep making progress
Your monthly hours also go toward the next process on your list, so you keep improving instead of standing still.
What actually happens with your hours.
Not a number that quietly decrements on an invoice. A running relationship with someone who already knows your setup.
- A health check. We review what's live against how it's actually being used, not just whether it's technically still running, so quiet failures get caught early.
- A priority queue. Anything that needs fixing gets logged and worked through cash-flow and compliance issues first, cosmetic tweaks last.
- A plain-language update. You can see where your hours went and what changed, in language you don't need to be technical to understand.
- Progress on the next build. If hours are going toward something new, you get a short update on where it's at.
Built for businesses with one or two things already automated.
You have already had a process built with us, or you are about to, and you want to keep the momentum going without committing to a full time hire. A dedicated contact who already knows your setup means no re-explaining from scratch every time something comes up.
Darryl personally reviews every retainer account, so your hours go where they'll actually move the needle, not wherever is easiest to bill.
You get a monthly hours allowance, not a vague promise. If issues come up, they are fixed. If you want to build the next thing, those hours go toward it. Nothing is wasted.
What people ask before signing up.
It depends on how much you already have live and how quickly you want to keep building. We agree a monthly hours allowance with you upfront, based on what makes sense for your business.
We will talk you through the options when this comes up. The goal is that your hours are always working for you, not sitting unused.
Yes. There is no long lock-in contract. If your needs change, tell us and we will adjust or pause the arrangement.
A fix keeps something already built working the way it should. A new build adds a new process or capability. Both come out of the same monthly hours, and we will always tell you which is which before doing the work.
Yes. Someone who already knows your business and your setup, so you are not re-explaining everything from scratch each time you reach out.
Most issues are caught by our monitoring before they affect your business. Retainer clients get faster turnaround on anything that does come up compared to one-off clients, and you can always reach us directly.
Mostly, since retainer builds on something already live. But if you have a clear list of processes ready to go, we can talk about starting here directly.
We talk it through and adjust the allowance going forward. Nobody is stuck with a fixed number that no longer fits their business.
Keep it running, and keep building.
Book a free 30-minute call and we will work out an hours allowance that fits where your business is at.
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