Less admin. More customers.
Octawerks helps everyday businesses use technology to save time and win more customers. Tell us what is slowing you down. We set up the fix and look after it for you.
octawerksNothing waits on someone remembering to do it.
Pick the problem. We set up the fix and look after it.
Most owners we talk to have one of these four headaches. Start with the one that costs you most.
“We miss calls and messages.”
Every call, message and enquiry gets an answer, even when you are busy.
See the fixes →“Customers don't come back.”
Reminders, reviews and rewards that bring customers back without you chasing.
See the fixes →“Admin eats my evenings.”
Quotes, invoices and paperwork handled, so you get paid sooner.
See the fixes →“Nobody finds us online.”
Show up when locals search Google or ask AI tools for a recommendation.
See the fixes →Busy owners who are good at the work, not the admin around it.
Teams of 1 to 50 across Auckland and New Zealand. If the phone rings while your hands are full, we built this for you.
Clinics and doctors
GPs, specialists and physios. Every patient call answered, even mid-appointment.
Massage and wellness
Massage therapists and wellness studios. Bookings keep coming in while your hands are busy.
Photo: CEphoto, Uwe Aranas, Wikimedia Commons, CC BY-SA 3.0
Trades
Plumbers, electricians, heating and security installers. Calls answered while you are on the tools.
Landscapers
Spring enquiries answered from site, and maintenance clients back every season.
Three steps. You only do the first one.
No tech knowledge needed and no new software to learn. You tell us the problem in your own words. We handle the rest and stay with you after it goes live.
Send us your headaches or your wish list, in your own words. We reply within one business day with what we would do and a fixed price.
- Plain words, no tech talk needed
- Prefer to talk? Book a 15-minute call
- Fixed price in writing before any work
We build it, connect it to the tools you already use and test it properly. You check it once before it goes live.
- Website, bookings, messages or admin
- Works with the tools you already have
- Tested by us before you see it
We keep it running, fix anything that breaks and make changes as your business grows. One phone call, not a help desk.
- We spot and fix problems
- Changes made as you grow
- A real person who knows your setup
Your part: one message or a 15-minute call. Our part: everything else.
Start with step one →Start with the front door. Add the rest when you're ready.
Each step includes everything before it, and you only move on when the last one is earning its keep.
For businesses whose website is a brochure, not a source of work.
- Fast mobile website built to get enquiries
- Business email and hosting available as add-ons
- You own your domain and content
For businesses losing calls and bookings while the team is busy.
- Everything in Starter
- Online booking
- Chat assistant that answers and books at any hour
- Missed-call text back
For businesses ready to take the admin off the owner.
- Everything in Front Desk
- Quotes, invoices and follow-ups handled for you
- Digital loyalty stamps
- Job tracker your customers can check
We run our own business on what we build.
Before we sell it, we use it. Both are live today.
At one specialist clinic, urgent calls were missed while staff were with patients and only returned the next day. A missed-call text back and a three-field booking form close that gap: the patient gets an answer in seconds, and the clinic sees every request in one place.
Answers questions and books calls at any hour. Try it now in the bottom corner of this page.
Live on octawerks.comA live view of every job from enquiry to payment. Clients check the screen instead of calling to ask for an update.
See the sample →Your customers trust you. You stay in control.
Here is exactly how we handle your customers' details.
- It stays in your accounts. Customer details stay in the tools you already use, such as Xero, Google or Microsoft 365.
- You approve what goes out. Any message, quote or confirmation can wait for your OK before it sends.
- It is all in writing. Before anything goes live, we list what each tool can see and who can access it.
- You can switch it off. Anything we set up can be paused in one click, and you keep it all.
Built by someone who has sat on both sides.
Octawerks looks after businesses across Auckland and New Zealand, with our engineering team in Singapore. I started as a commissioning engineer in 2012, then ran my own business and learned the hard way how much slips through admin nobody has time for. When you get in touch, you speak to the people setting up your system, not an account manager.
Straight answers.
Our terms: what you get+
- Fixed price and written scope, agreed before work starts
- You approve each stage before the next one begins
- You own your domain and your content
- Care is month to month, cancel with one month notice
- A direct line to the founder
Our terms: what we ask in return+
- A 50% deposit to start. Once you approve the design, the deposit is non-refundable, because the work has been done
- The balance is due on launch. Files, logins and the final licence are handed over on payment
- Designs stay Octawerks property until paid in full
- Two rounds of changes are included. Anything beyond the written scope is quoted before we start
- Invoices are due within 7 days. Work pauses on overdue invoices
Are you based in New Zealand?+
Yes. Our Auckland office works New Zealand hours and looks after clients across New Zealand. Our engineering team is in Singapore.
How do you price a project?+
Fixed price. Tell us what you need and you get a written scope and price. No hourly billing and no surprise extras.
How long does it take?+
A website usually takes two to four weeks. Other work depends on scope. We commit to a timeline in writing before you pay.
Can you work with the tools we already use?+
Yes. We connect to what you already run, such as Xero, MYOB, Google or Microsoft 365. You do not need to switch.
Who owns what you build?+
You do, once it is paid for. Your domain, content and data stay yours.
What does monthly care include?+
Hosting, security updates, backups and small changes. The exact list is written into your scope. Care is month to month.
Do I need to be technical?+
No. We handle the technical side and explain every decision in plain English.
What if I don't like it?+
You see and approve the design and the written scope before the build starts, and two rounds of changes are included. If something is not right after launch, tell us and we put it right.
Tell us what's slowing you down.
Send us your headaches or your wish list. A real person replies within one business day with what we would do about it. Prefer to talk? Book a 15-minute call.