For cctv & security installers

Answer every security enquiry while you are on the install.

People shopping for CCTV and alarms usually call two or three installers. We make sure you reply first, then keep servicing and monitoring renewals coming in.

Tell us what's slowing you down →
62%

Of calls to small businesses were not answered by a person, in a 30-day study of 85 businesses across 58 industries.

What we fix

Set up for cctv & security installers.

We set it up, connect it to the tools you already use and look after it. You do not need to be technical.

Missed-call text back Callers get a reply in seconds while you are up in a ceiling. See how it works → 24/7 chat Answers common questions about cameras, alarms and pricing, day and night. See how it works →
Quotes & invoices Quotes out the same day. Invoices sent and chased for you.
Renewal follow-ups Reminders for annual checks and monitoring renewals, so contracts do not lapse.
See it working

Live today, not a promise.

We run our own business on what we build. Here is what your customers would see.

Missed-call text back
☎ Missed call, 10:42am
Hi, Guardline Security here. Sorry we missed your call, we are on an install. Tell us what you need here: [quote link] and we will call you back today.
Sent automatically, 10:42am
Chat assistant
Answers and books at any hour

Ours answers questions and books calls on this site right now. Try it in the bottom corner of this page.

Live on octawerks.com
Job tracker
Every job, one screen

A live view of every job from enquiry to payment. Customers check the screen instead of calling for an update.

See the sample →
Where to start

The package we recommend for cctv & security installers.

Recommended
Front Desk

For businesses losing calls and bookings while the team is busy.

  • Fast mobile website built to get enquiries
  • Online booking
  • Chat assistant that answers and books at any hour
  • Missed-call text back

Fixed price, agreed in writing before any work starts.

Common questions

What cctv & security installers ask first.

Can the chat explain our packages?+

Yes. It answers from your own product list, prices and policies, and passes anything technical to you.

Can it remind customers about servicing and renewals?+

Yes. Reminders go out on the schedule you set, with a link to book or renew.

Is customer information kept secure?+

Yes. Customer details stay in your own accounts and tools. We do not copy them into a separate system we control.

Get started

Tell us what's slowing you down.

Send us your headaches or your wish list. A real person replies within one business day with what we would do about it.

No spam. One reply from a real person.