Octawerks · Web add-on

Let customers check their own job status.

A branded online portal where your customers see the status of their job, order or case. Fewer status calls, clearer updates.

The problem

Half the calls are asking "where is my job?"

Customers want to know what is happening. If they cannot find out, they phone or message, and your team stops what it is doing to answer.

Every status call is time not spent on the work itself.

How it works

Simple to set up, in 4 steps.

Step 01

We learn your stages

The steps a job, order or case goes through in your business, from received to complete.

Step 02

We design the dashboard

Branded to you and shaped for your industry, showing only what customers should see.

Step 03

We connect your updates

Your team updates status in the tools you already use, and the dashboard follows.

Step 04

Customers check for themselves

They log in or open a private link and see where things stand.

What is included

Everything you need, nothing you do not.

  • A branded client portal
  • Custom stages and wording for your industry
  • Customers see their own job, order or case only
  • Updates fed from the tools you already use
  • Fewer status calls and messages to your team
  • Sold as an add-on to a website
Who it suits

Built for small teams.

  • Trades businesses
  • Clinics and practices
  • Shopfronts and retail
  • Property managers
  • Professional services
  • Teams of 1 to 50 people

Pricing: Fixed price, quoted in writing after a free mockup and a short call. Add-ons are sold on top of a website.

Common questions

What people ask first.

No. Each one is custom to the industry and the stages of your work.

No. Each customer sees only their own information.

We connect it to the tools you already use where possible, so your team does not enter the same thing twice.

Yes. Book a short call and we can show you what a dashboard looks like for your kind of business.

Get started

See it for your business before you pay.

Send us your business name and we will come back with a free mockup.